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What people are saying...
Actual reviews from actual clients pulled from our Google+, Yelp & Facebook accounts
"I recently had the pleasure of working with Custom Drapes, LLC and I must say, my experience was outstanding. From start to finish, they provided exceptional customer service and quality products that exceeded my expectations.
I worked with Kelly who came out to my home and was extremely helpful in guiding me through the process of choosing the perfect fabric and hardware for each room. She listened to my needs and preferences and provided me with lots of great options.
The installation process was smooth and professional. The team arrived on time and completed the installation efficiently and with great attention to detail. They even cleaned up after themselves!
I am extremely happy with my new window treatments and I have received many compliments from friends and family. I am grateful to Kelly and the rest of the team for their excellent service and expertise. I will definitely be using this company again for future projects and highly recommend them to anyone in need of high-quality window treatments."
- Julie G
"Karen at Custom Drapes did a fantastic job on my valances. She was prompt for our appointment and came fully prepared with fabric samples and lots of ideas. I am very happy with the finished product and I highly recommend her company."
- Denise
"This, and was such an easy and exciting project. The customer service and attention to detail were so professionally executed. Karen understood what I wanted and it all came together to transform our Family Room. You won't find prettier fabrics and a better installation process. Thank you Custom Drapes, LLC."
- Mitzi G
"For the past 3 years I have chatted off and on with Karen about my ideas for drapes, while trying to figure out what style I wanted my decor to be. She always was quick to answer and very helpful. I was so excited to finally have my decor style chosen and was ready to have my drapes designed! I was introduced to Kelly, and was so excited and happy with how she was able to take my vision and make it a reality! She even went as far as the UK to find my very unique medallions!! I couldn’t love them more!! My ceilings are 11ft tall and it’s hard to find pretty curtains that long. I am so glad I was able to customize my exact style! They complete my living room and dining area! I can’t wait to start the next project with Kelly and Karen!"
- Melissa F
"Oh my goodness! Kelly listened and executed my vision to the point of perfection. Her attention to EVERY detail is what makes her and her work phenomenal. Did I say this project exceeded my expectations from start to finish? Well, if not let me take this opportunity to tell you it did. I would recommend her to ANYONE without hesitation. You don’t find many people/companies like this. Thank you, thank you, thank you!!!"
- C W
"We recently underwent a renovation. After viewing the gallery on the website we chose Custom Drapes. We worked with Kelly from start to finish. Kelly is extremely professional and took our vision and made it a reality. We love the elegance of the fabric and the simplicity in design. The custom pillows are a perfect compliment to our design. Kelly’s attention to detail is exceptional and we will definitely use Custom Drapes in the future."
- Stephanie C
"Karen was the best to work with figuring out the best options for me and my budget. I didn’t know exactly what to ask for, and she was great to give me the options without pushing her opinion. Very friendly yet professional. It was a very unusual bay of windows, and I’m love the way my drapes turned out. Highly recommend!"
- Misti D
"Karen is fabulous at helping select fabric and drapery style. I could not be more pleased with her work. And she and Malcolm did a perfect job installing. They were extremely careful and did the install quickly and efficiently. Looking at my window coverings, bed covering, and recovered chairs brings a smile to my face and adds so much warmth and depth to my home. I will definitely use Custom Drapes again. I Highly recommend."
- Sarah J
"We chose Custom Drapes for our living room and bedroom drapery and we are so glad we did! Kelly and the team are very professional and knowledgable. Their work is high quality and the end results are just what we were looking for. The entire process was easy! If you are thinking about getting drapes, I highly recommend Custom Drapes."
- Diego G
"Karen was a true professional and a pleasure to work with. She had so many fabric samples to pick from and made excellent recommendations. If Karen said she was going to do something, she did it. So happy that I selected Karen for the job!"
- Kim D
"I met with a few companies before choosing Custom Drapes. They had the best fabric selection, really understood what I was looking for and made some great suggestions. I could not be happier."
- Rachel M
"Karen and Malcolm are amazing. Very professional and putting out the very best product there is! We are extremely satisfied and will be using them again."
- Bob M
"I am so pleased with the way our living/dining area turned out! Kelly helped us narrow down our fabric, design and hardware options and ultimately produced a design that was so “us”. We will be happy to recommend Custom Drapes San Antonio to everyone! Thanks again, Melody and Luke B."
- Melody B
"Working with Karen was so easy. She has so many fabric samples and an eye for what looks good. My drapes and valance put the finishing touch to our home. I get so many compliments."
- Naina A
"Pure perfection! The house we purchased two years ago had nice two-story drapes. I loved the effect, but the fabric was wrong. Karen helped me find the perfect fabric, replicated the drapes and hung them. It was easy, fast, affordable and I love the results. Highly recommend."
- Jennifer B
"I had a pretty good idea of what I wanted for drapes and curtains in my newly moved into house. But I knew I couldn't do it by myself. I found Karen online and she was extremely helpful. She helped me select colors and patterns from many hundreds of samples, which made my ideas a reality. The TV room is now cozy and comfortable, just like I wanted. The curtains in the main room are exactly what it needed to make it inviting and comfortable. The installation went very well and worked much better than I expected. I'm very pleased."
- John
"Kelly was very professional. Price was reasonable, the workmanship was fantastic, and the drapes look great. Will use again."
- Sue W
"I love my new valence. Karen was great to work with. Took time to show me hundreds of options and offered great decorating advice."
- Sue P
"We requested two sets of drapes for our master bedroom, i.e. summer and winter colors, as well as matching valences for the “winter” drapes.
Karen came to our house (on time!) to scope the work and help pick the right colors. She has an outstanding talent for knowing what you want – even if you don’t quite visualize the whole thing yet. She oriented me rapidly towards the right shade of blue (for winter) and red (for summer) – that would match my existing bedding. She also helped me select an absolutely lovely fabric for the valences!
Karen’s estimate was timely and professional (no bad surprises later!). She is also cost-conscious; she will strive to work with existing material (rod, rings, matching summer drapes to valences I already had) – so we didn’t have to replace everything. She will also look hard to select cost-effective items that look great (tassels can be expensive!).
Karen managed my expectations right from the start in regards to installation timeframe. The installation was on time and flawless; all the hooks were attached, and everything looked just beautiful! Again, no bad surprises there either.
I wholeheartedly recommend Custom Drapes!"
- Liza M
"Having arched windows creates a headache when trying to cover them. I finally found a picture of what I wanted...then I found Karen...and they turned out PERFECTLY!!!! She is such a pleasure to work with; very professional; communicates regularly throughout the production process. It was just a terrific experience, and I have beautiful drapes to show for it! Thank you, Karen!"
- Rayetta M
"If you think there is no solution for your windows, call Custom Drapes. Karen comes to your home and will definitely find a solution. We now have wonderful curtains for our “difficult” windows. I highly recommend Custom Drapes."
- Jos van den Berg-Vierveijzer
"I'm ecstatic over my drapes! Karen did a fantastic job on them. She is easy to work with, has great suggestions, and could do whatever I asked. And it wasn't finished until I was happy! When I need more drapes (maybe soon), I'll make one call - to Karen!"
- Ron W
"After meeting with 3 separate drapery companies, we finally selected Custom Drapes The Woodlands. Working with Karen and her husband was an absolute pleasure. She responded to my initial email immediately and had many great suggestions. It was a great experience on all fronts: communication, professional, efficient, fabrication and installation quality. I love how my family room, breakfast area and dining room looks now!"
- Narcisa P
"I cannot say enough good things about Karen's craftsmanship. Her work ethic is stellar. Karen delivered and I could not be more proud to have Custom Drapes present in my home. If you want your project completed with integrity and the highest possible quality, do not hesitate to call Karen. She is professional in every aspect of her business."
- Tamural F
"My experience with Karen and Custom Drapes was delightful. My need for dining room drapes came at a very stressful time in my life and Karen provided a service and experience that did not in any way exacerbate my situation nor cause additional stress. She offered her expert advice without undermining my taste and desire for a design that no other company I had contacted would take on. She presented a scheduled time for completion that she adhered to. She contacted me throughout the process with progress updates. The finished product is what I had hoped for. I would wholeheartedly recommend Karen and Custom Drapes."
- Madeline S
"Thank you Karen for the beautiful new drapes! I highly recommend Custom Drapes and could not be more satisfied."
- Sharon R
"Karen was a great help in hemming all my store bought drapes to fit my home. I hope to use her again soon for custom pillows!"
- Jessica L
"Karen did a marvelous job, even suggesting that I consider using the "wrong" side of the fabric, which worked so much more effectively in the room. The panels add height and drama to our living room"
- Madalyn M.C.
"I am a very satisfied customer of Custom Drapes. They offer professional services, prompt turnaround, and Excellent value for money! I ordered a set of drapes for my great room. They came out to my home and worked with me on the design...they are beautiful! I highly recommend Custom Drapes for any of your drapery and window treatment needs."
- Donna E
"If you are looking for high-quality custom window treatments, I highly recommend Custom Drapes! Great customer service, friendly and professional. Working with Custom Drapes was easy and stress-free. Karen has a great eye for fabric and brings a lot of design ideas to the table! I am excited for my next project!"
- Claudine K
"If you want someone with an artistic eye down to the last detail call Karen! She came into our home and with her expertise made the perfect recommendation for our window treatments. Her work is high quality, and timely. I could not be happier with the professional custom drapes and the service she provided. End result is gorgeous."
- Robin C
"I was so impressed with my custom made drapes! Karen was so professional and the cost was very reasonable! It was all done in a timely manner and they exceeded my expectations! Thanks Karen."
- Kim M
"Fabulous drapes. They are the part of our new master bedroom that I love the best! Wonderful work and affordable too."
- Jeni D
"I chose Karen with Custom Drapes for my sewing needs in my granddaughter's nursery. I am so happy that I did. Everything turned out perfect. Karen not only made a matching valence for the windows, but she also made and covered new padding for a rocking chair that was used in my daughters nursery years ago. Both my daughter and I are so pleased and happy."
- Tammy R
"This company far has exceeded our expectations. The drapes are fantastic, the installation was seamless.
We are always skeptical of new companies, as are most. I actually started sending this companies business contact to a few interior designers that I know. I hope that this company gets flooded with business. We will use them again for sure."
- Frederick K
"Custom Drapes provides hands on outstanding personal customer service. Karen and Malcolm are a great dynamic duo!! We love our custom drapes and pillows and highly recommend their service."
- George & Sharon G
"Love our new drapes, thanks Karen (& Malcom) for everything."
- Sharon & George G
"I highly recommend Karen. We needed drapes in our formal dining room because of the early to late afternoon sun. Karen came to our home and brought lots of amazing fabrics. She was a delight to work with very knowledgeable and professional. She will guide you through the process give her opinion but is not overbearing. She helped us pick out a beautiful pattern/fabric. Installation was accurate, quick and efficient. Karen came through on the installation date ! For custom drapes she is also very reasonable. My dining room looks beautiful I couldn't be any happier."
- Marisol B
"Amazing work by Karen and her team! Just opened a Medical Spa and needed some thing warm and welcoming inside my waiting room. She worked diligently on my drapes to make the room look absolutely wonderful. Exactly what I needed to make my clients feel comfortable and at home! Her price is very reasonable but most of all Karen takes pride every inch of her work. I would recommend her to everyone that is in need of spectacular curtains! Well done Custom drapes! Thank you so much for your prompt service."
- Biva K
"Karen helped me work within my budget and was very good at finding the right fabric for my taste and style. The curtains are beautiful, and I’m very pleased with the results!"
- Sarah W
"I love my new drapes! Karen is great to work with. She is very knowledgeable and listened to all my concerns. The entire process from ordering my custom drapes to installation was easy. I highly recommend Custom Drapes. My next project involving window treatments will be with Karen!"
- Sally P
"We are very happy with the curtains made for our “difficult” windows. Karen did an outstanding job. She came to our house and discussed various options. We recommend Custom Drapes to every one, especially those who doesn’t have standard windows."
- Nico van den Berg
"This is the second time we have had Karen work with us! She is so easy to work with and does a wonderful job!! I would highly recommend her!"
- Debbie F
"My home is beautiful. Thanks to Karen. I really appreciate the design and prompt work. You are great thanks."
- Maurice C
"I was very pleased working with Karen. She is not only quite pleasant, she knows her product! She was easy to work with and I am most pleased with how my window treatment turned out! Would definitely work with her again!"
- Pam P
"I would highly recommend Karen with Custom Drapes! Karen is so organized and easy to work with not to mention her beautiful work and attention to detail!"
- Lynn Metzler Schedler
"She did an outstanding job on making my rooms flow together thank you Karen they are just what I needed for the finish look"
- Stephanie B
"Highly recommend. Wonderful job!"
- Terri I
"Absolutely super!! I would recommend Custom Drapes, The Woodlands to anyone who is interested in top quality, professional and friendly service at a price that is very reasonable. Karen arrived to each of our appointments on time, prepared for the job. She was able to get into my head about what I wanted and knew how to make suggestions without being pushy. She definitely has an eye for design - such a gift. She brought many fabric samples and gave me plenty of time to make decisions. She was very helpful making suggestions when asked. I felt very confident when she left that we would receive drapes that exceeded our expectations. The quality of her work is excellent and the installation was superb. I look forward to working with her again on other windows in our home."
- Jeannie C